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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | £8.72 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
The CompanyMTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Service Advisor. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their Korean language skills. The successful candidate will become a part of an organised and efficient team of friendly and professional communication representatives and can develop and grow along with the rest of the team. The position will be home working and is available immediately. You must also be based in the North East and live within commutable distance to Durham. The Role• Conduct calls to generate high quality leads - you must be able to work 06:00 - 09:00 shifts for the Korean market.• Research contacts and consider their requirements prior to communication• Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication• Understand the needs of the prospective customer and react accordingly• Maintain organised and detailed records of customer interactions• Support your colleagues and work as a team• Deliver a very high standard of quality and professionalism at all timesThe Person• Exceptional communication skills; both written and spoken in both English and Korean - Native level is required.• Positive attitude and result driven• Good team and interpersonal skills• Confidence to direct the course of a conversation and handle objections• Well-organised and conscientious, with excellent attention to detail• Ability to quickly learn new processes• Fluency in additional languages would be desirableThe Benefits• The opportunity to work with a dynamic and cultured team of professionals• Home working opportunity• A temporary to permanent position• Immediate starts!