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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
IT Helpdesk AnalystThe Muckle IT team strive to deliver robust, innovative, and helpful IT systems to the firm. Wed be very interested in talking to individuals who feel they have what it takes to thrive in this demanding environment.Agile working is here to stay. We support and advocate working both in our office as well as away from it. The service we give our clients must always remain at a consistently high standard, irrespective of where we are working from.Salary: CompetitiveIT Helpdesk Analyst Duties:In time the role would also include the delivery of IT training to both new joiners and current team members. You should be comfortable dealing with any member of the firm, irrespective of their role.Increasingly the legal industry requires that our team is able to operate away from the office as well as outside of normal working hours. We use best of breed legal software and leading hardware to ensure this happens. A key responsibility of IT is to ensurethat systems are always available to our people and that everyone is fully versed in how to use them.IT Helpdesk Analyst Requirements:The ideal candidate will have excellent people skills and be able to relay technical jargon in a way that all of our team members will easily understand. You would be the first point of contact via email, phone, or face to face for all IT queries. You shouldbe confident in your ability when interacting with others.An aptitude in technology and a desire to learn and share ideas is essential. We put great emphasis on finding capable team players who interact well with colleagues and clients alike.About the Company:Our business is full of bright, enthusiastic, articulate, colourful, confident people. People who live and breathe our core values: