International Move Manager

Job Description

Our client, a leading brand in the UK removals industry is seeking an International Move Manager to join their busy team based in Newcastle.Responsibilities:

• Ensure that removal inquiries, reservations, and moves are handled quickly.
• Make sure Microsoft Dynamics is updated with removal client data and that all pertinent parties are appropriately updated in accordance with agreed schedules.
• To plan timely, effective move management.
• Ensure rapid response to removal rate requests and email inquiries.
• To guarantee highest levels of customer service.
• Respect the deadlines for transportation and accounting.
• To discover removal sales prospects from your assigned client base and to ensure that the sales team is notified of these for potential development.
• Supporting the remainder of the removal team.
• to participate in meetings and positively contribute to the removal teams and companys goals in accordance with SLAs and KPIs.
• To comply with all company rules and H&S regulations within the working environment.

Skills:

• Exceptional customer service.
• Strong problem-solving and management skills.
• The capacity to effectively manage multiple job files while setting priorities.
• Having business acumen to increase job profitability
• An approach that is adaptive to change.
• The capacity to establish a rapport with clients, business partners, and suppliers to create an excellent customer experience.
• Excellent communication at all levels.
• Outstanding time management skills and the capacity to perform well under duress.
• A drive for results and a passion for completing all assignments to the greatest quality.
• Office, Word, and Excel proficiency.

If you are interested in this role, please reach out to Alchemy today!Our client, a leading brand in the UK removals industry is seeking an International Move Manager to join their busy team based in Newcastle.Responsibilities:

• Ensure that removal inquiries, reservations, and moves are handled quickly.
• Make sure Microsoft Dynamics is updated with removal client data and that all pertinent parties are appropriately updated in accordance with agreed schedules.
• To plan timely, effective move management.
• Ensure rapid response to removal rate requests and email inquiries.
• To guarantee highest levels of customer service.
• Respect the deadlines for transportation and accounting.
• To discover removal sales prospects from your assigned client base and to ensure that the sales team is notified of these for potential development.
• Supporting the remainder of the removal team.
• to participate in meetings and positively contribute to the removal teams and companys goals in accordance with SLAs and KPIs.
• To comply with all company rules and H&S regulations within the working environment.

Skills:

• Exceptional customer service.
• Strong problem-solving and management skills.
• The capacity to effectively manage multiple job files while setting priorities.
• Having business acumen to increase job profitability
• An approach that is adaptive to change.
• The capacity to establish a rapport with clients, business partners, and suppliers to create an excellent customer experience.
• Excellent communication at all levels.
• Outstanding time management skills and the capacity to perform well under duress.
• A drive for results and a passion for completing all assignments to the greatest quality.
• Office, Word, and Excel proficiency.

If you are interested in this role, please reach out to Alchemy today!Our client, a leading brand in the UK removals industry is seeking an International Move Manager to join their busy team based in Newcastle.Responsibilities:

• Ensure that removal inquiries, reservations, and moves are handled quickly.
• Make sure Microsoft Dynamics is updated with removal client data and that all pertinent parties are appropriately updated in accordance with agreed schedules.
• To plan timely, effective move management.
• Ensure rapid response to removal rate requests and email inquiries.
• To guarantee highest levels of customer service.
• Respect the deadlines for transportation and accounting.
• To discover removal sales prospects from your assigned client base and to ensure that the sales team is notified of these for potential development.
• Supporting the remainder of the removal team.
• to participate in meetings and positively contribute to the removal teams and companys goals in accordance with SLAs and KPIs.
• To comply with all company rules and H&S regulations within the working environment.

Skills:

• Exceptional customer service.
• Strong problem-solving and management skills.
• The capacity to effectively manage multiple job files while setting priorities.
• Having business acumen to increase job profitability
• An approach that is adaptive to change.
• The capacity to establish a rapport with clients, business partners, and suppliers to create an excellent customer experience.
• Excellent communication at all levels.
• Outstanding time management skills and the capacity to perform well under duress.
• A drive for results and a passion for completing all assignments to the greatest quality.
• Office, Word, and Excel proficiency.

If you are interested in this role, please reach out to Alchemy today!