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| Job Location | Newcastle Upon Tyne |
| Education | Not Mentioned |
| Salary | 33,000 - 41,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time Work from home |
Job Title: Interaction Manager / CIM Technical Manager Location: Flexible, remote working Salary: £33-41kOur client, a leading banking organisation in the North East, is seeking an experienced Interaction Manager / CIM Technical Manager to join their Brand team. This role will directly sit within the Insight and Planning division and the ideal candidate will have good interpersonal skills, with the ability to build business relationships with colleagues. Responsibilities: Defining and monitoring the appropriate control framework for Investment & Pension customer selections Undertaking project engagement to understand data availability / constraints for Investment & Pensions Ensuring business ownership of the Investment & Pension data stored in campaign management platforms Operating in tandem with the Data Design capability to understand the impact of change on the customer interaction team and ensure appropriate change management plans are implemented Delivering campaign selections ensuring customers receive timely, relevant, and personalised communications Requirements: Experience of SAS / SQL or other database languages and the application of analytical skills to gather and interpret information Proven experience working in Customer Interaction Management Be familiar with best practice design, coding and testing techniques in SQL or similar languages Experience in campaign management platforms such as Pega Marketing and Adobe Campaign Knowledge of Investments & Pensions products and services Good understanding of internal and external data sources (e.g. Experian, EDW, CDW, AWS, etc) and of relational database design Benefits: A generous holiday package and the option to buy more! Private Medical Insurance - with the option to extend to family members. Pension! A market leading pension - well top up your contributions too. Flexible benefits - customise your rewards to work for you! If this sounds like something you would be interested in, click "apply" and well get things rolling. If youd like to find out more about this or any other job with us, get in touch.