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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | £18,000 - £22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
The Company:We are delighted to be supporting a leading Fintech business based in the North East.The Role:This is primarilya customer facing support role, with the ability to demonstrate key communication and problem-solving skills integral. The primary responsibility of this role is triaging, responding to, and completing support requests including liaising with the rest of the Support Team, Technical Delivery and Client Success teams in a timely and competent manner.In addition, this position operates 24/5 support coverage so this role will require some early morning, late evening, and night shift work.Required Experience: