Facilities Assistant

Job Description

Are you a confident administrator, with experience of working in a Facilities, Front of Houseor Reception based roleDo you thrive in a fast paced environmentAre you looking for a new opportunity, with a 12 month FTC, and opportunity for longer termIf so, we are excited to be supporting a long term client with a new role in their Facilities Team.The Facilities will be based full time in their Newcastle Office. Working weekly shift patterns of0730-1530, 0830-1630, 930-1730 hrs, Monday - Friday.Paying a salary of 23kpa.Role:

• Mailroom: -
  • Able to work as part of a team on a rota basis to scan and email incoming mail to ensure the mail is sent to the correct recipient first time and accurately. Store original by date and branch.
  • Mail retrieval
  • Print letters, brochures, packs, new client info on receipt of requests from all branches. Reprinting of contract notes using Fiscal, scanning copies to all branches
  • Fulfil and despatch mail
• Daily deposits of cheques to relevant banks for any bank related queries.
• Manual handling work to help conduct office churns, relocating furniture such as pedestals, chairs, desks, and storage units. Dismantling and building furniture, supplying Staff name plates, and updating floor plans.
• Setting up meeting rooms multiple times daily in various styles such as theatre, boardroom, default and providing equipment on request such as flipcharts. Arranging air con and cleaning requirements for events.
• Support Events out of office hours.
• Knowledge of archive system and process, able to archive new items and recall archives as requested ensuring accurate records are maintained throughout. Able to physically collect/deliver archive boxes around the office.
• Manage Vendors onsite ensuring new vendors are inducted properly, tasks are completed to specification and sign process followed.
• Building checks performed daily taking corrective action immediately where an issue is identified such as moving furniture back into place.
• Recording vendor SLA failure on the appropriate log and escalating to management
• Keeping accurate record of volumes and SLAs, performance, inputting the data onto the MI sheet.
• Undertake the training and perform at least one of the following roles; Display Screen Assessor, First Aider, Fire Warden or Health & Safety Office Representative.
• SustainabilitySupport the delivery of the tasks highlighted in the P&FM Sustainability Road map.

Skills/Qualifications:

• Highly customer focussed, able to build and maintain professional relationships with colleagues.
• Ability to multiple tasks and work well under pressure.
• Managing and delivering change to ensure minimum disruption to core activities.
• Keen to develop with a willingness and ability to learn.
• Ability to adhere to strict timescales in a busy and demanding environment.
• Previous experience working within Facilities environment.
• Experience in delivering a consistently high level of customer service.
• Proficient in Adobe Acrobat, Microsoft Teams, Outlook, Excel, Word and PowerPoint.
• Excellent Communication skills both written & verbal.
• Physically able to lift/carry loads occasionally of up to 25kg.
• Flexible to work overtime and/or weekends as required.

Please apply today for more information.