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Duty Manager

Cairn Hotel Group
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£27,495 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Working with us provides great benefits, including:

  • Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and savestraight from your pay into pots for the future.
  • Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
  • 50% off Food & Beverage at all our Hotels & F&B Venues
  • Spa Discounts at our venues with a Spa
  • Retail, Cinema & Leisure Discounts
  • Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
  • Monthly ‘Star of the Month’ Awards
  • Long-service Awards, that start after 1 year of service
  • ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
  • Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
  • Pension Scheme
  • Other incentive programmes that run throughout the year
Jalou is a late night cocktail bar in Newcastle city centre. Home to one of the most expansive cocktail menus in the city, and some of the city’s greatest Hip hop and R’n’B Djs, whilst also hosting great DJ’s from around the world. We’re a fun venue whopride ourselves on high standards, great cocktails and better vibes!This is where you come in…Reporting to the General Manager, your responsibilities will include overseeing the daily operation of the venue, leading and motivating the team to ensure complete guest satisfaction, monitoring employee productivity and efficiency, ensuring compliancewithin company policies and legal obligations.You will assist with training and development, and act as a support/ escalation point, to resolve any challenges that may arise.About you…
  • Be a great leader - ability to create a collaborative, positive and motivated workforce driven to achieve the very best service and business goals
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise with team and guest
  • Strong communication skills through a variety of means
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
  • High attention to detail and accuracy – great at managing one’s own time and the time of the team
About us…At Cairn Group were ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, were focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core,with a growing team and sites UK wide.

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