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Deputy Hotel Manager

MTrec Recruitment
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£28,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Rewards and Benefits on offer

  • Working for an incredibly successful and expanding hospitality group
  • Working in a City Centre Hotel.
  • An attractive basic salary and benefits package available.
  • An immediate start date, subject to notice period.
  • Varied and interesting role
  • Excellent company culture
MTrec’s New Client OpportunityOur client is a successful and established, highly successful and expanding hospitality group, based in Newcastle upon Tyne. They are currently looking for an experienced Deputy Hotel Manager to join their team on a full time, permanent basis. If you meetthe person specification for the role, please apply below for an immediate response.The job you will be doing;
  • Providing the highest quality of service to guests
  • Be instrumental to achieving hotel objectives are accomplished
  • Support and deputise in Manage the day to day operations of the hotel and oversee all departments
  • Support operations management by advising on policy and procedures
  • Ensuring all urgent matters and addressed correctly and in accordance with company policy
  • Work closely with the General Manager to ensure all tasks are completed.
  • Make sure all health and safety compliance is met throughout the hotel
  • Develop staff through mentoring and coaching
  • Conduct quarterly appraisals with the team
  • Follow all recruitment procedures and ensure these are followed by all
  • Create rotas for the needs of the business, and review all holiday requests to maintain cover
  • Make sure all training is up to date and takes place
  • Maintain cleanliness and maintenance issues by using a daily compliance diary
  • Ensure the site is adhering to Health and Safety, Food Safety and Licensing
  • Conduct regular site inspections to make sure all standards are being met
  • Ensure the site achieves 5 star EHO rating
About You
  • Previous Assistant/Deputy Hotel Management experience is essential.
  • Have a passion for excellent service and enjoy working in professional surroundings
  • Demonstrate a hands on approach and an outstanding personality
  • Be a team player and an effective leader by setting examples
  • Be able to create a great atmosphere by welcoming customers
  • Be confident and self-motivated, displaying a passionate commitment to the business
  • Have a positive attitude and welcome and embrace change
  • Maintain excellent timekeeping, attendance and a professional attitude
  • Work together with the team to ensure the business is the best it can be, and look for opportunities and improvement
  • Communicate clearly to colleagues and customers, and remain calm patient and polite if receiving customer feedback
  • Support, encourage and motivate others

APPLY NOW

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