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Customer Service and Administration Executive

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£25,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Operations Executive - Newcastle - A Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-pacedrole!Ace Newcastle based admin role with loads of variety in a growing Chinese business.One for the Customer Service pros! £26,000 - £28,000 plus insane 36 days holiday!Work with a lovely multicultural team, great bunch of people! Cosy little office in Newcastle.You will get full training. This is a global business - European HQ is in Newcastle - growth across Europe, the Middle East and Africa in the next 3 years. You’ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email! Absolutely super Monday to Friday office-based role! Speak to Natalie @ Duval! Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock! Apply today - Start June 2024The Role:

  • Dealing with correspondence, phone calls and queries
  • Customer service to provide for customers and work with customer service team in China
  • Responsible for handling all orders from customers Order to Cash
  • Close relationship with sales team
  • Helping managing bookkeeping
  • Accounts payables
  • Accounts receivables
  • VAT returns (in various Western Europe countries)
  • Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
  • Freight purchasing assistance
  • Monitoring staff travels with travel agent.
Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready Get started ASAP. Speak to Natalie at Duval!

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