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Customer Service Advisor Finnish Speaking.

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£17,004 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

The CompanyMTrec Commercial are proudly representing our long standing, industry leading client in their search for a fluent Finnish Speaker. The successful Applicant will be joining a close-knit team of Customer Service Professionals, dealing with Finnish Speaking customers. The company will consider suitable candidates located anywhere in the UK.The Role

  • Handle inbound calls from consumers and distributors
  • Address customer enquiries via telephone and email, providing quality advice and information to consumers and distributors
  • Resolve queries and keep customers updated on the status of their enquiry
  • Process inbound calls accurately and efficiently
  • Make effective use of down time by assisting colleagues with other tasks
  • Set an example to the team with a positive and professional attitude, delivering the highest level of customer service always
  • Fulfil any other ad-hoc duties
  • The Person
  • Fluent in Both Finnish and English (written and Spoken)
  • Ability to speak and write Finnish language to a native level
  • Experience within a Customer Services environment (preferred, but not essential)
  • Experience with Microsoft Office products (e.g. Outlook, Excel)
  • A passion to go above and beyond for customers
  • Self-motivated and a professional attitude
  • Excellent interpersonal and communication skills
  • Flexible and highly motivated
  • The Benefits
  • Temporary to Permanent Position, starting Asap
  • Great working hours for a good work-life balance
  • Home working available
  • Progression, training, and development Opportunities
  • Starting Salary of £17,004 per annum
  • APPLY NOW

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