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Customer Advisor

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Where: NewcastleFull time: PermanentSalary: £20,511 plus on target bonussHourly rate: £10.52Want a new challenge Sounds GoodSomewhere you get loads of benefits Sounds GoodWhat about a brilliant career Sounds GoodHow about some working from home Sounds GoodWhats in it for youWe have some exciting opportunities in our Newcastle site for our Customer Service roles! If you want a new career, a change in career or want to go beyond your limits, look no further!From day one, we offer a range of exciting benefits:

  • A great salary of £20,511 plus bonus and incentives throughout the year so you can earn even more
  • Career opportunities for you to develop and go beyond your limits, in any area of our organisation
  • Huge discounts off EE & BT products & services
  • Discounted off a personal mobile phone, just for you!
  • Discounted mobile contracts for your friends and family
  • Incentives throughout the year from vouchers to holidays!
  • Yearly employee schemes like extra holidays & event days
  • Pension scheme to protect you and your familys future
  • Volunteering opportunities so you can give back to your local community
Here at BT two things matter to us the most, our customers and our people. Our advisors are at the heart of everything we do. Your role could be to help customers who have recently joined our family, or those that have been with us for a long time. It couldbe that they need help with a simple query on the go, or something more complex that needs some patience. There are some tough calls where customers are frustrated, but thats why we put our trust in you to show customers why we deliver the best customer service.But dont worry! We provide full training, extra support for when youre new and ongoing coaching after that. Once youre in the full swing of things we can talk about your career and what your future at BT looks like.Working from home approach:We understand that work is something you do, and not somewhere you have to go all of the time. Thats why we strive to provide a hybrid working model that we call Smart Working. It allows you the flexibility of working both in the office and at home wheneveryou need to, giving you a balance in life. Your manager will talk you through you the approach once youve had a chance to settle in, normally between 3-6 months.What would make you great at BT
  • You can get on well with people & build relationships
  • Youre honest, respectful & can show empathy
  • Youre able to have a difficult conversation when needed, in the right way
  • Youre able to adapt & learn
  • You always do your best for yourself and others
Does that sound like you Of course, it does! Hereshow to apply: <img src="data:image/png;base64,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