CRM Assistant

Job Description

Were looking for an experienced CRM Assistant to work for our client. You would be responsible for supporting the CRM Manager in developing and implementing a new customer communications strategy.They want to recruit someone with hands-on operational knowledge of planning and executing cross-channel campaigns to maximise results. Ideally, you will have experience in writing copy and ensuring consistent communications across email, SMS and push messaging, social and CRM ads and in-store experiences.----The RoleYou would play a key role in the development of a new customer communications strategy, overseeing an effective CRM and digital marketing programme to support brand engagement across all touchpoints and channels.Responsibilities will include…- Delivering an optimal, fully integrated customer experience via email, SMS, push messaging, personalisation and CRM ads, to enhance brand reputation, customer satisfaction and business KPIs including frequency of purchase, ATV and cross sales- Helping create and deliver world-class digital brand communications and programmes, working closely with the Social Media and Digital Content Creator to ensure campaigns are consistent across channels- Managing the CRM Campaign Calendar and analysing and report on KPIs such as deliverability, open rate, click rate and sales- Improve the success of CRM campaigns using tools including, but not limited to, A/B testing, personalisation, and dynamic content----The CandidateThe ideal candidate for this CRM Assistant role will have a proactive, hands-on attitude and enjoy contributing towards building an adaptive, fun and creative environment for digital delivery. You will be comfortable of working cross functionally and facilitating and collaborating with multiple stakeholder groups to reach consensus on the best plans.In addition, its essential that you possess the following:- Proven experience working in a dynamic CRM team, ideally in a major retailer or consumer facing FMCG business- Hands on experience in day-to-day running of email, SMS, mobile and social media-based CRM campaigns.- Exposure to personalisation technologies and awareness of the capabilities of the latest CRM tools on the market.- Track record of using data to inform CRM decisions, strategies, and user journeys.This position could be right for you if you want to work as any of the following: CRM Assistant, CRM Manager, Direct Marketing Assistant, Digital Marketing Assistant, Marketing Campaigns Executive.----The PackageAn excellent salary of £30,000 is on offer for the CRM Assistant position. Youll also receive generous employee discount and private medical insurance, free life assurance, management pension scheme plus much more.Full details of the package on offer will be revealed once we receive your application.----The CompanyThe business youll be working for is the UKs leading and best known food on the go retailer.Theyre a company that people want to work for because they are a much loved and trusted brand with a strong traditional bakery heritage and provide their people with a great place to work, where they feel valued by listening, developing and rewarding them.----Interested If you think youre right for this CRM Assistant role, then click the Apply Now button, send us your CV and well consider you for the first round of interviews. We are acting as a Recruitment Consultancy for this role. Required skills

CRM Manager

Digital Marketing Assistant

Direct Marketing Assistant

Marketing Campaigns Executive

CRM Assistant

Keyskills :
CRM Manager Digital Marketing Assistant Direct Marketing Assistant Marketing Campaigns Executive CRM Assistant