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Credit Controller

Blair West
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Blair West is working with a leading services business based in Newcastle as they look to appoint a Credit Controller to their growing financial operations team. Reporting to the Transactional Finance Manager, this role will be responsible for the collectionof overdue rents and fees, dealing with customer queries and general payment administration.The opportunity:

  • Chasing and collection of overdue rents and fees.
  • Handling large volumes of inbound and outbound calls.
  • Proactively speak with those at risk, understanding reasons for potential non-payment and liaising with landlords to update them on the process.
  • Be aware of individual and team collection targets and KPIs.
  • Negotiate with tenants and landlords to agree on debt payment plans.
  • Administrative duties relating to estate agency lettings.
  • Handling complaints and issuing first-line responses, escalating where necessary.
  • Liaising with operations and internal functions on an ad-hoc basis to resolve queries.
Youll be the ideal candidate for this position if you have:
  • Working knowledge of credit control procedures and/or customer service experience.
  • Ability to prioritise own workload.
  • Strong verbal and written communication skills.
  • Strong working knowledge of MS Office.
The benefits included with this opportunity:
  • Quarterly bonus target.
  • Share Save scheme.
  • Company Pension.
  • 20 days annual leave + bank holidays increasing with length of service.
  • Hybrid working post probation.
Our commitment:Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling ofbelonging during a process with us. If you require reasonable adjustments at any stage during a process with us, please speak to your consultant.

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