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| Job Location | Newcastle Upon Tyne |
| Education | Not Mentioned |
| Salary | 40,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
The RoleTo manage the Operational delivery of the BDH PFI/Non-PFI contract, taking accountability for operational performance and financial results for this/these contract(s), ensuring customer focused service delivery and contractual compliance.Working closely with the Senior CDM (PFI/PPP) and other internal key stakeholders to ensure PFI/PPP and other Non-PFI contracts assigned to their role are compliant with the requirements of the FM and Project Agreements and with all statutory regulations.Maximise revenue and profit opportunities through robust deduction management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategy.Day to DayManage the delivery of FM services to the BDH contract taking responsibility for performance, Human Resource Management, health and safety, quality and profitabilityEnsure that the requirements of the Project Agreement and FM Agreement are delivered, in line with the ARs and CMPs.Develop site specific policies and operational procedures which fit with the companys value framework and match the requirements of the client.Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification.Liaise with Client Representatives (End User & SPV) ensuring positive constructive relationships based on long term partnershipManage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels.Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities.Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place.Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board.Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales.Ensure that all legislative requirements are met across all facilities.Act as Responsible Person Legionella for the contract.Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitabilitySkills and Experience