Bank Diabetes Specialist Dietitian

Job Description

Diabetes Specialist Dietitian – Bank RoleHours: Bank contractReports to: Bank Team ManagerAccountable to: Clinical Delivery LeadLocation: Diabetes Support Education Contracts - All work will be remoteStart Date: ImmediateAbout OvivaWe believe good health starts with nutrition and lifestyle, not medication. Our mission is to help 50 millionpeople lead healthier and happier lives by 2025 by providing the best diet and lifestyle therapy throughtechnology.Oviva is a technology-enabled healthcare provider founded in 2014 seeking to offer the most accessible,personalised, high-quality care possible to people with health conditions related to diet. Crucially, we embracetechnology to overcome the efficiency challenges facing the NHS.We do this by:

Creating unique, digitally-enabled treatment programmes for patients, delivered by dietitians

supported by a multi-disciplinary team of psychologists, psychological wellbeing practitioners, specialist nurses, activity experts and health coaches.

Offering patients access to expert advice in a time and place of their choosing, via phone, our

smartphone app and online learning portal (with tailored video, audio and written learning content).Our services are delivered in partnership with the NHS, supporting quality and efficiency improvements.Today we provide NHS services in 57 Clinical Commissioning Groups and were recently selected for the NHSEngland Digital Diabetes Prevention Programme and the NHS England Innovation Accelerator. Beyond theUK we also operate in Switzerland, Germany, and France, and are backed by Europe’s leading venture funds.We can only deliver all of this with the help of our incredible team. Having a culture that people want to work inis very important to us and were proud to say 96% of our team would recommend working for Oviva. We dothis by keeping our values are at the forefront of everything we do, from patient care to internal culture:

We put the patient first

We measure & improve

We tackle it together

The RoleDiabetes Support Education We are looking for bank diabetes specialist dietitians to deliver a new, evidence-based type 2 diabetes structured education programme called Oviva Diabetes Support for people living in various locations across the UK such as in South London, Wolverhampton & Devon etc. The programme combines a core curriculum and an intensive behavioural change intervention and aligns with the NICE guidelines. Oviva Diabetes Support is a fully digital and remote, QISMET approved, diabetes education programme.You will be providing one to one initial consultations as phone or video calls, and all patients will then be offered remote follow-up treatment using the Oviva smartphone app where they can track food / activity, ask questions, and receive text-based feedback from the dietitian on a weekly basis. Participants are led through the programme via an online portal with engaging video resources to support information delivery and behavior change coaching delivered by the HCP.Successful candidates will have strong clinical experience including prior experience in supporting patients with diabetes and weight management, and be familiar with or show a willingness to embrace remote treatment and support. They will benefit from joining an innovative and supportive team, committed to enhancing the overall patient experience and delivering better outcomes – whilst enjoying a more flexible working model. There is an opportunity to deliver care on other programmes also including Diabetes Prevention programme.Due to our patient demographics in the areas we provide support we are very interested in hearing from candidates who are fluent in any additional languages to English. Our current caseload includes patients fluent in the below languages:Punjabi, Urdu, Hindi, Arabic, Gujarati, Somali, Tamil, Polish, Nepalese, Konkani, Slovakian, Czech, Farsi, Romanian, Pashto, Bengali, Chatgaya, Sylheti, Turkish, Portuguese.However, if you are unable to speak another language this will not impact your application.Key Responsibilities

Delivering one to one patient consultations remotely via phone or video calls.

Delivering one to one patient consultations remotely via phone or video calls in the patient’s main language.

Using Oviva technology to provide some remote follow-up support and coaching e.g. using the Oviva smartphone app.

Maintaining accurate and up-to-date clinical records using Oviva’s secure electronic medical record system

Work as part of a remote team of dietitians to deliver gold-standard care to patients with type 2 diabetes.

Maintaining adequate CPD and continue to meet HCPC registration requirements

Working in a highly autonomous manner and being responsible for appropriately managing clinical caseload.

Maintaining confidentiality of information at all times in line with the requirements of the Data Protection Act and ensure that client confidentiality is protected at all times.

Meeting company KPIs in line with our agreements with the NHS

The Ideal Candidate

A healthcare professional that is dedicated to providing the best care for patients, putting their needs first.

Confident in using technology to record and review patient notes and quick-to-learn in operating Oviva’s technology to support patients.

Understanding the importance of gathering evidence and improving our processes constantly.

Working well as a member of a team and communicating in an effective, timely and polite manner.

Ability to work evenings and weekends.

Our Offer

Competitive hourly rates (Band 6 development role).

Flexible working hours across mostly evenings and weekends.

Opportunity to support content creation and programme development as well as delivering our other specialist programmes.

Target start date: January 2021