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Analyst Configuration Management

Northumbria Police
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary37,134 - 40,662 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Location: Base location as required within the Force area, including Home WorkingThe role:Digital Policing are looking for a Configuration Management Analyst (SACM) to join the Digital Policing Service Delivery team.This exciting role would be suited to someone with experience working with asset information and associated data, with a logical approach and keen eye for detail.This role plays a key part of the Service Delivery function, supporting the design, implementation, management andcontinued improvement of the Configuration Management System (CMS) and the Configuration Management Database (CMDB).What will I be doingYou will use your passion and energy to assist in the planning and drive the design, implementation, management, and continued improvement of our approach to Service Asset Configuration Management (SACM). This includes the creation of the associated policy,process, and procedures.You will use your insight and problem-solving skills to provide advice and guidance on allocated technical project matters to SACM.You will proactively build and maintain relationships with colleagues across Digital Policing, ensuring the consistent management of the CMDB, the interfaces and all Configuration Items (CIs). This includes effective management to ensure the accuracy ofthe data held through scheduled and ad-hoc audits.You will use your communication skills to proactively promote and champion the benefits and value of SACM and CMDB, maximising the value of CIs across Digital Policing.You will also use your written and verbal skills to produce, analyse and present reports and dashboards, and will deliver support and encouragement to Digital Policing colleagues in their effective and efficient use of CIs.What do I need

    • Knowledge of asset management with a core focus on accuracy and quality.
    • Excellent problem-solving skills, with a positive "can do" attitude.
    • Experience in planning, managing and prioritising your own workload.
    • Excellent written and verbal communication skills, with the ability to articulate technical issues to non-technical colleagues.
    • Excellent stakeholder management skills.
    • An understanding, knowledge and experience of ITIL Service Management practices and processes would be desirable, however training will be provided.
In return for your dedication and experience, we offer 23 days leave, excluding bank holidays, increasing to 28 days for 5 years+ service. We support our people inside and out of work - offering a very competitive pension scheme, childcare vouchers, anddiscounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, weve invested in trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.Vetting level: Recruitment Vetting (RV)Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information and references.Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts. All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancyand maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone

Keyskills :
Asset ManagementConfiguration ManagementITILStakeholder Management

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