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| Job Location | Newcastle Upon Tyne |
| Education | Not Mentioned |
| Salary | £35,000 - £40,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
3rd Line Support Network EngineerNewcastle (On-Site and Field Based)£35,000 - £40,000 + Company Car / Allowance + Holiday + PensionExcellent opportunity for a 3rd line support engineer to learn new technical skills in a thriving managed services provider offering an excellent benefits package.This company provide an array of technology-based solutions to their client base. These services include Telecommunications, Managed Printing services, Hosted VoIP Telephony and many others. You would be coming into a warm desk where you would hit the groundrunning and getting involved in the MSP environment. In this role you will provide customer facing and remote 3rd line support, resolving escalated enquiries from the 2nd line support team. You will provide systems administration, firewall and server configuration, troubleshooting and infrastructure maintenance.The ideal candidate will have experience in 2nd or 3rd line support, helpdesk and incident management. You will WAN and LAN connectivity, firewalls and security. You will be confident to support O365, Active directory and have experience with Hyper-V and VMware,Azure, AWS and Acronis to be able to complete installations and troubleshooting of issues.This is a fantastic opportunity for a 3rd line support engineer to join a tight knit team, learn new technologies and progress their career in a thriving technology solutions and services provider.The Role:*Infrastructure / networking monitoring and maintenance*Administration of O365, Active Directory, SharePoint & Exchange*WAN and LAN connectivity, routers, firewalls, security*Knowledge of Azure, AWS, Acronis*Office and Field BasedThe Person:*Experience with Microsoft Office 365, Exchange & SharePoint*Previous experience in 2nd or 3rd line support*Confident with Windows server support*Experience with Azure, AD, ITL Framework, Acronis.*Strong skills with Acronis, AWS and Digital Telephony.Reference Number: BBBH209851To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment.This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or arepending an application to obtain this right or permit should not apply as your details will not be processed.
Keyskills :
The Person: *Experience with Microsoft Office 365ITL FrameworkExchange & SharePoint *Previous experience in 2nd or 3rd line support *Confident with Windows server support *Experience with AzureAcronis. *Strong skills with AcronisAWS and D