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| Job Location | Newcastle Upon Tyne |
| Education | Not Mentioned |
| Salary | £23,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
1st Line Support EngineerNewcastle (Hybrid Working - Office/Home)£23,000 - £25,000 + Holiday + Pension + Progression OpportunitiesExcellent role on offer for a 1st Line Support Engineer to join a rapidly growing firm providing a wealth of services, geared towards supplying Telecommunications and IT services and products, with progression to 2nd and 3rd line opportunities in the future.This company provide an array of technology based solutions to their client base. These services include Telecommunications, Managed Printing services, Hosted VoIP Telephony and many others. You would be coming into a warm desk where you would hit the groundrunning and getting involved in the MSP environment. In this role you will be responsible for dealing with tickets, and escalating jobs to 2nd and 3rd line Engineers. Focusing on building platforms and utilising your skills with Windows 10/11, O365 and Active Directory. This is a fantastic opportunity to join at an entry level at a company looking at huge growth in the years to come, with progression opportunities to move up the ranks within the business. The Role:*Providing Support to clients*Logging tickets in the support systems for escalation*High standards of documentation skillsThe Person:* Experience with Windows 10 & 11* Strong knowledge of Office 365 and Active Directory* Understanding of the ITL Framework* Role offers 4 days on site and 1-day remote workingReference Number: BBBH209842To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment.This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or arepending an application to obtain this right or permit should not apply as your details will not be processed.