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| Job Location | Newcastle Business Park |
| Education | Not Mentioned |
| Salary | 18,826 - 24,500 per annum, OTE |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Care Advisor - Call Centre - Newcastle -£18,826 - OTE up to £24,500I am looking for talented and confident individuals to join a busy contact centre responding and resolving customer queries regarding quotations and policy renewals.You will be the first point of contact for all customer queries, so an excellent telephone manner is required to excel in the role.You will go through company training to be well versed on a range of products and services and will be able to deal with the majority of customer queries through that first contact. Your workload will be driven by incoming communications from customers.The ideal Customer Care Advisor candidate would possess the following skills and attributes. A real desire to provide outstanding levels of customer service Able to build rapport quickly with customers Ability to converse clearly with a good standard of spoken English. Effectively communicates information and knowledge, demonstrating empathy with customers and colleagues. Ability to work under pressure whilst remaining calm, positive and customer focused in a busy call centre environmentWhats in it for you. £18,826 - OTE up to £24,500 Great career progression opportunity with a well-established brand Full training for the role so no experience required although call centre experience would be beneficial On-site parking available and accessible via public transport The hours are 36.25 hours per week between the hours of: Mon to Fri8am- 7.15pm, Sat 9am- 5.00pmYou must be eligible to live and work in the UK at the time of applicationBlue Arrow Catering and Hospitality currently has an extensive range of catering roles; temporary, interim and permanent. See our website or get in touch for more details.