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Job Location | Newark, Peterborough |
Education | Not Mentioned |
Salary | Salary not specified |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
About the OpportunityWe are the internal recruitment team working with our client, a successful and established, family-owned business based in the heart of Peterborough.We are presenting a brand-new role for an experienced IT Support Engineer to join the team and well-known business. Acting as the first point of contact for all IT support queries from your internal stakeholders, you will cover Systems Administration taskssuch as monitoring of servers and critical services. Supporting approximately 100 users across the head office and various depots, you will adopt a "fix first time" approach, ensuring the highest levels of customer satisfaction.If you are looking for a role where you have the opportunity, encouragement, and support to learn and develop your skills, then this is it!As the successful IT Support Engineer, you will have ample opportunity to learn and develop your knowledge, experience, and skills with the guidance of a highly experienced and knowledgeable IT and ERP Systems Manager.Alongside your day-to-day tasks you will also work on exciting projects including the migration of internal systems to the Microsoft Azure stack; the company are embarking on a full ERP systems migration that will help expand your technical knowledge withinMicrosoft Cloud technologies.As an IT Support Engineer, you will have proven experience in a 2nd line support role, ideally with server experience. More importantly you will have a real passion for IT Support and customer service with a genuine determination to learn develop and achievepositive results.RequirementsWho we are looking for:Successful candidates will be able to demonstrate knowledge and experience of the following:
Keyskills :
it support2nd line supportit engineersystems administrationit support engineer2nd line support engineer3rd line support engineer