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IT Support Engineer

Job LocationNewark, Peterborough
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About the OpportunityWe are the internal recruitment team working with our client, a successful and established, family-owned business based in the heart of Peterborough.We are presenting a brand-new role for an experienced IT Support Engineer to join the team and well-known business. Acting as the first point of contact for all IT support queries from your internal stakeholders, you will cover Systems Administration taskssuch as monitoring of servers and critical services. Supporting approximately 100 users across the head office and various depots, you will adopt a "fix first time" approach, ensuring the highest levels of customer satisfaction.If you are looking for a role where you have the opportunity, encouragement, and support to learn and develop your skills, then this is it!As the successful IT Support Engineer, you will have ample opportunity to learn and develop your knowledge, experience, and skills with the guidance of a highly experienced and knowledgeable IT and ERP Systems Manager.Alongside your day-to-day tasks you will also work on exciting projects including the migration of internal systems to the Microsoft Azure stack; the company are embarking on a full ERP systems migration that will help expand your technical knowledge withinMicrosoft Cloud technologies.As an IT Support Engineer, you will have proven experience in a 2nd line support role, ideally with server experience. More importantly you will have a real passion for IT Support and customer service with a genuine determination to learn develop and achievepositive results.RequirementsWho we are looking for:Successful candidates will be able to demonstrate knowledge and experience of the following:

  • Proven experience of 2nd line desktop and application support
  • Experience of Office 365 and the key components within; Exchange, SharePoint, OneDrive, Teams
  • Experience with at least Windows 10 (W10 Pro and W11 Pro in-situ)
  • Experience/Understanding of with Server and networking (2008r2, 2012r2 in-situ) Active Directory, Group Policy, DHCP and DNS Management
  • Experience with Backup & Restore technology (Azure Site Recovery, Veeam O365 in-situ)
  • Experience with virtualisation (VMware vCenter managed in-situ)
  • Excellent customer service skills
  • Ability to communicate in a clear and concise manner
  • Full UK driving license with access to a car
BenefitsIn return we are offering:
  • A competitive salary based on knowledge skills and experience
  • Hours of work - 37.5 hours, Monday to Friday 8am-530pm
  • 28 days holiday including Bank Holidays (pro rata)
  • Long Service Award days
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Life Assurance Scheme
  • Pension Scheme
  • Staff Discounts
  • Enhanced Sick Pay
  • Modern offices with car parking
  • Friendly and supportive team and management
  • Learning and development opportunities
How to applyThis is a fantastic opportunity to join an energetic, focused, and successful business where you will be able to develop your existing skills and commercial understanding.Click the "APPLY" button today for immediate consideration!All our vacancies are handled by our internal recruitment team at Vero HR and therefore any unsolicited CVs and/or Agency Terms of Business will not be accepted. For any agency recruitment enquiries please email . To submit an application pleaseclick the APPLY button.

Keyskills :
it support2nd line supportit engineersystems administrationit support engineer2nd line support engineer3rd line support engineer

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