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Job Location | Morpeth |
Education | Not Mentioned |
Salary | 9.90 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , part-time |
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. What its like to work here Set in the heart of the stunning Northumberland landscape, Cragside is a unique place to work. Here William Armstrong, the brilliant engineer and manufacturer, built a wonder of the Victorian age. Here he created artificial lakes, generated his own hydro-power,pioneered electric lighting, installed telephone systems and built a world of experimentation and innovation that inspired the way we live today.We carry this ethos into the 21st Centurydeveloping and implementing experimental and innovative ways to bring Cragside to life for todays visitor. Just as Armstrongs vision was brought to fruition through creative collaboration, today a multi-disciplinaryteam works to look after the place in a way that makes it enjoyable and relevant to our visitors, allowing them to connect with it on an emotional level too. Click here for more information about this location What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so youll be responsible for ensuring that you provide an excellent serviceto all our visitors, every day. As a Welcome & Service Assistant, its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.Youll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place youll work with the visitor welcome team to linkeverything we do back to our cause and the on-going work we do.Youll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for