Apprentice Information Services

Job Description

Information Services ApprenticeThe Council Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Governments ongoing challenges and the diversity of our residents means we have to work smarter. Thats why we want bold, creative and agilethinkers who can help us move forward and innovate. For further information about working for Northumberland County Council, please click here: http://working The Service Information Services operates throughout Northumberland and is responsible proving IT Support to all council staff across Northumberland. The successful apprentice will work alongside experienced staff undertaking a range of IT related duties, including answeringthe calls on the IT Helpdesk, Remote Assistance and IT Techbar days The role An exciting opportunity has arisen within the Information Services for an apprentice. Although applicants do not need to have any prior experience, they must be willing to undertake duties to gain experience in IT supported with offsite training. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. Highways Maintenance operates strictly within the requirements of health and safety legislation This opportunity provides experience to work whilst you learn and develop key skills that will be valuable throughout your career. Your responsibilities as an Apprentice include: -Providing a helpful and positive attitude -Following IT Security guidelines and procedures -Respecting the confidential nature of council matters -Be responsible for onsite Health and Safety at all times Although applicants do not need to have any prior experience, they must be willing to undertake duties and training to gain experience in Information communications technician Apprenticeship, all responsibilities will be supported with offsite apprenticeshiptraining. Our Apprenticeships are structured training programmes which give you the opportunity to gain on the job experience whilst working towards a recognised apprenticeship standard. They help you gain the skills and knowledge you need to succeed in your chosen industry.Getting into employment earlier means theres lots of potential for you to progress in your career quickly. More information can be found in the attached job description and person specification. We are offering: -Opportunity to progress into a permanent role -25 Days annual leave, including bank holidays -Access to high quality training delivered by QA to gain a: Information communications technician Apprenticeship. -Apprenticeship wage, rising to national minimum wage after 365 days. -Access to the Local Government Pension Scheme -A wide range of staff benefits -A years free membership to the Totum Student Discount Card -IT equipment to support your learning (if required) What you need: - GCSE Maths and English Grade 4/C or above (or predicted) or Level 2 Functional skills. - Dedication and commitment to complete your apprenticeship over 18 months. How do I apply To apply: please complete the Application Form by clicking on this link and completing online- https://nland.uk/ApprenticeshipApplyNowORComplete an application form found in the supporting documents section and return to: .uk ALL POSTS CLOSE: midnight Sunday 4th September 2022. For further information about this vacancy, please contact .uk or .uk for an informal discussion. For guidance on completing your application and for information about our Equality and Diversity principles, please see attached. We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applications who meet the essential criteria. If you wish to notify us of your eligibility for this scheme please email .uk with your name and the jobtitle you have applied for and one of the recruitment team will ensure this is factored in the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustmentsto enable you to attend an interview please also let the team know.