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Events Coordinator

The Ravensbury
Job LocationMitcham
EducationNot Mentioned
Salary28,000 - 32,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are looking for an experienced and skilled Events Coordinator to join the team. You will contribute to the delivery of the Restaurant & Events sales strategy by being the on-site contact for events at The Ravensbury and must have excellent communicationand rapport-building skills.Key Responsibilities:

  • Manage events and group bookings
  • Maximise all revenue opportunities for events, up-selling as appropriate
  • Ensure all enquiries are handled in accordance with agreed standards to maximise conversion
  • Liaise with the General Manager
  • Show clients round the restaurant and private dining area
  • Build long-term relationships with clients to secure repeat business
  • Solicit feedback from clients by following up on each event to enhance the customer experience
  • Implement and maintain high standards for all clients
  • General administration support as requiredRequired Skills and Experience:
    • Proactive and enthusiastic, seeking opportunities to enhance the client experience
    • Excellent verbal and written communication skills
    • Inbound telephone call handling experience
    • Knowledge of restaurant and events industry
    • Rational problem solver and ability to adjust to change
    • Able to work under pressure
    • Competent in the use of Microsoft Word and Excel, OpenTable.
If you are interested in discussing the Events Coordinator role further, please get in touch with us.

Keyskills :
AdministrativeCustomer ServiceEvent PlanningSalesTime Management

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