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| Job Location | Mirfield |
| Education | Not Mentioned |
| Salary | 30,000 - 35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
IT Infrastructure TechnicianLocation: Mirfield, West Yorkshire (Hybrid Working)As part of the IT team, you will deliver on business objectives & mandates. Providing excellent service while supporting internal customers and proactively monitor and administer business systems and application solutions.The key tasks, responsibilities and accountabilities for the post holder include:IT Infrastructure Respond to either first line support or end user software or hardware queries via email, phone, or face to face. Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Support, administer and deliver IT solutions across the group working to ITIL standards. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team.