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| Job Location | Minehead |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
DescriptionAbout The RoleWe’re looking for passionate people to join our Butlin’s Team. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – we think you’ll fit right in!Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in.A vacancy has arisen within the Facilities Department for a Helpdesk Operator to deliver a consistently high level of service and support to our guests and departments on resort Were looking for a team that will be receiving emails and calls relating to maintenance issues across the resort; Liaising with the team leaders and team internally within the Facilities department, instructing them of the maintenance issue and location;Updating departments with the job status; Advise the managers and the team leaders of priority calls; Assist in ensuring the teams first calls for the next working day have been produced and assigned; To chase and manage outstanding works, to ensure thatthey are completed within the designated time, or escalate as required; Dealing with the day to day management of contractors; Management of building keys, vehicle and phone process.About YouYou don’t need any experience to work as part of our teams. If you have a warm, friendly manner and love to chat to people, we can teach you the ins and outs of working as part of our team. If you do have any previous experience, we would also love to hearfrom you.Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people.Our resorts are open in the week and during the weekend so you will need some flexibility to work evenings and weekends. Do let us know your availability at the application stage and we can have a chat with you about this in more detail. About Butlins At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.There has never been a more exciting time to join Butlin’s!