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| Job Location | Middlesex |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Duty Manager London Kew– Premier InnAt Premier Inn exceptional experiences are created on the ground floor of our hotels-From reception to the restaurant and beyond. As Duty Manager you’ll demonstrate a strong, hands on work ethic that can operate at pace ensuring every guest receives excellent service from you and the team. Being a strong communicator across all hotel departments whilst always remaining responsible and organised always will help to deliver an efficient and consistent experience for every one of our guests.Like all of us, you’ll really care about our guests- With proven experience of shift leadership within a customer facing environment you’ll strive to be the best you can ensuring the team follow suit. Not only will you supervise the team, you’ll equally get involved with our guest’s journey: using a range of systems, taking payments and ensuring any queries or complaints are solved swiftly with our guests feeling fully satisfied.Ensuring safety for our team and guest’s is key in this role- You’ll need to be confident and pro-active in your approach to managing risk and ensuring a safe working environment. As a Duty Manager you’ll be equally committed to your guests and team, living and breathing our Premier Inn behaviours. You’ll have the ability to accept direction and responsibility ensuring a smooth operation is delivered for our guests and team.Your Rewards and Benefits-Along with a structured induction plan and training to do your role there are numerous of other benefits. Some of the big ones below, but feel free to explore more on our Whitbread careers page.