Service Manager

Job Description

Service ManagerLocation: MiddlesbroughSalary: £24,000 - £28,000 per annum dependent on experience and qualificationsUBUis a health and social care provider, supporting vulnerable adults to live independently in their communities.The RoleOpen to those who have experience and are competent in a health and social care supervisory role wishing to develop their career. Especially those who have held a front-line managerial and leadership position. Being able to demonstrate their potential tolead and manage the front-line team within specialised community based, safe Person-Led enabling support services for people who are vulnerable with severe complex needs.Ensuring that the assessed care, developmental and support needs are always fully implemented. Developing positive relationships with everyone involved and creating a homely, welcoming environment. Working proactively to help people gain more independenceby acquiring daily living skills, achieving their forecasted outcomes and matching team members expertise to their needs.Essential CriteriaEvidences aptitude and willingness to

• Apply the Vision, Mission and Values of the organisation and implement line management direction
• Put philosophy into practice by promoting; Person-Led supports, self and others health and wellbeing, always being a positive role model/mentor, being self-disciplined
• Teach and progress abilities in others to develop; Skills for living, self-advocacy, professional advocate for people within the home and in the community and personal career
• Adhere to finance and budgeting discipline and ability to support and teach others to
• Be flexible in approach to the role, being proactive to the needs of the service
• Show passion, commitment, enthusiasm and drive
• Work under pressure, seek help and take a we can do problem-solving approach
• Essential to have achieved or work towards Diploma in Leadership and Management Level 5
• Perform in line with the organisations culture and beliefs including appropriate appearance
• Occasionally travel overnight stays when needed

Demonstrates

• Can prioritise own workload, be professional, fair and consistent in delegating to others
• Ability to lead, manage and develop a service team in line with the organisations ethos and culture
• Flexibility including shift working, Local On-call at evenings and weekends and sleeping-in as required
• Appropriate; eye contact, positive-listening, body language, non-verbal, interpersonal skills Ability to; listen to and encourage others, develop communication and positive relationships skills. Respect for others. Excellent interpersonal and communicationskills
• Positive understanding and attitude of equality towards vulnerable people and colleagues
• Fully practiced and committed to, citizenship and Positive Stress Support
• Knows how to proactively deal with stress/pressure in self, and seeks guidance when needed
• Excellent computer skills, good spoken and written English and numeracy
• Desire and commitment to own ongoing development and career
• Knowledge and understanding of what the role entails, and prepared for interview
• Understands what the organisation is all about and the services it offers
• Positive references
• No previous undeclared criminal convictions
• Committed to covering any visible tattoos as required whilst at work Physical fit and able to:
  • Physically undertake personal care
  • Support individuals in their leisure activities
  • Work on several levels throughout their shift
• Emotionally and mentally stable to support those with:
  • Complex and challenging health issues
  • Colleagues as a member of an intensive support team

Desirable

• Previous experience of managing services supporting vulnerable people with complex needs
• Award in Educational and Training (AET) and IOSH trained all mandatory and management training
• Relevant professional training and qualifications within a health and social care setting
• MAPA trained
• Car driver with full clean driving license and business use insurance

Qualifications

• Minimum of Level 3 Health and Social Care

To ApplyIf you feel you are a suitable candidate and would like to work for this reputable organisation, then please do not hesitate in applying.