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Receptionist / Administrator

NHS Professionals
Job LocationMiddlesbrough
EducationNot Mentioned
Salary£11.45 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job Title: ReceptionistTrust: South Tees Hospitals NHS Foundation TrustLocation: The James Cook University Hospital, TS4 3BWPay Rates: £11.45 per hourShift Patterns: Monday- Friday 8am-4pm (37.5 hours a week)Is business administration repetitive or boringIts neither, this couldnt be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards.Youll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need.This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.So overall administration isnt boring, its varied.Youll find solutions to everyday problems, such as:

  • Receiving, recording, sorting and distributing any form of communication and mail and take appropriate action including escalation where appropriate.
  • Receive and make telephone calls to/from staff accessing the service, managers, Human Resources and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.
  • Undertake general receptionist duties
  • General administrative and clerical procedures including receiving and sending e-mails, filing, photocopying, scanning of documents as required.
What youll need:
  • Excellent communication skills- both verbal and written
  • Microsoft office skills- Outlook, Word, and Excel
  • Ability to meet deadlines and work under pressure
  • Previous administrative experience
  • Previous NHS experience
  • NHS System Knowledge
The benefits we can offer you in return:
  • Putting People in Places to Care - be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
  • Weekly pay to give you access to your wages more quickly.
  • First choice of shifts/placements at the Trust of your choice over agencies.
  • Our team is always happy to help - access our support line any time.
  • Working options to suit your lifestyle- being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
  • Training and development opportunities via the Trust and NHSPs own academy.
  • Explore different wards, keep your skills up to date whilst gaining vital experience.
  • Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.
Who are NHS Professionals NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community.Offering you flexible work or alternatively fixed term placements.Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear fromus within 21 days after submitting your application, please assume you have not been successful on this occasion. Required skills
  • 1admin
  • 1administrator
  • 1reception
  • 1nhs
  • 1receptionist
  • 1clerical

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