Medical Secretary

Job Description

Job Title: Medical SecretaryLocation/Trust: The James Cook University HospitalDepartment: A&C - Plastics, Ophthalmology and DermatologyBand/Pay rate: £10.09 per hourHours: Monday - Friday 9am-5pmPlacement Ref: 37337The Role-Can you bring your excellent medical secretarial skills and knowledge to our A&C - Plastics, Ophthalmology and Dermatology DepartmentWould you like to be part of a team that works well together, always there to help each other This location is easily accessible by public transport and has onsite parking.If you answered yes, South Tees NHS Foundation Trust would love to hear from you.We have a temporary placement opportunity available for a Medical Secretary at South Tees Hospital. The Medical Secretary will be providing the following support to the General Surgery team*Receiving, recording, sorting, and distributing any form of communication and take appropriate action including escalation where appropriate.*Receive and make telephone calls to/from patients, relatives, GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.*Acting as a point of contact for patients, carers, relatives, and other members of the multidisciplinary team.*Dealing professionally with sensitive and challenging communication.*Assist with arranging and administering appointments and clinics as required by the service, e.g. urgent and routine referrals, elective admissions, and help to manage diagnostic lists.*Management of medical records including tracking, tracing, filing, and retrieving in line with Trust Policy.*Support the management of timely investigative reports/results and escalate to the relevant clinical team.*Participate in clinic reconciliation appropriate to the service.*Administration in relation to theatre and waiting lists as required by service.*Transcription and or proof reading of clinics and other letters of a sensitive and confidential nature ensuring copy letters to other health care professionals / services are sent.*Interrogate case notes to identify relevant information and to ensure accuracy of correspondence.*Communicate complex and sensitive information to GPs and / or other health care professionals, in relation to patients conditions and prognosis.*Data collection, update, management, and maintenance of databases relevant to service.*Administer, coordinate, and organise diaries and arrange meetings / events, resolving conflicting appointments and schedules.*Word processing utilising Microsoft Office communication pertinent to the service.*General administrative and clerical procedures including receiving and sending e-mails, filing, photocopying, scanning of documents and faxing as required*Compliance with General Data Protection Regulations and patient confidentiality supporting processes for clinical governance and information governance.*Undertake any other relevant administrative tasks that may be required for the effective running of the serviceThe skills required are:

Medical terminology

Experience in a similar role

Excellent Customer service skills

Work in a team and as an individual - ensuring workload is always prioritised .

South Tees is the largest hospital Trust in the Tees Valley with two acute hospitals and services in several community hospitals. It is easily accessible via car and public transport. There is an onsite staff restaurant and a coffee shop. There are various shops which include M&S and WHSmith.In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: -

Competitive Pay Rates - work this week, get paid next week!

First choice of placements at over 50 NHS Trusts in England

Dedicated consultants

Flexible working options

Free DBS and free training

Build holiday allowance

Support when you need it - 24/7 365 days

Stakeholder pension scheme

Who are NHS ProfessionalsNHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.Working through the NHSP bank means Trusts dont have to rely on expensive agencies. Right now, we have over 130,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS.DisclaimerPlease note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion Required skills

Medical terminology Experience in a similar role Excellent Customer service skills Work in a team and as an individual - ensuring workload is always p

Keyskills :
Medical terminology Experience in a similar role Excellent Customer service skills Wk in a team and as an individual - ensuring wkload is always p