Field Service Engineer

Field Service EngineerResponsibilities:

Repair and maintain company and competitor batteries, chargers, and ancillary equipment.
Install batteries based on customer requirements.
Connect chargers to AC isolation point/plug.
Fit and monitor battery and charger test equipment.
Conduct battery discharge and impedance testing.
Perform surveys and generate detailed reports for batteries and chargers.
Utilize iPad for communication and reporting.
Fulfill battery, charger, watering, and maintenance contracts.
Ensure work is completed within Health & Safety guidelines.
Assist and train other Engineers, liaise with departments.
Advise customers on safe product use, provide detailed instructions.
Support customer training programs, promote company products positively.
Maintain clean appearance, adhere to company guidelines for clothing, vehicle, and equipment.

Requirements:

Qualifications: Full UK Driving Licence.
Preferred: Recognized electrical qualification (NVQ3 or equivalent), fork lift truck licence.
Skills: Customer Focus, Commercial Awareness, Achievement Drive, Team Working, Flexible Approach, Detail Conscious, Initiative, Ability to work under pressure, Good Communication.
Preferred Skills: Physical fitness, Knowledge of iPad usage.
Experience:
- Required: Electrical industry experience, repair and installation of industrial batteries and chargers.
- Preferred: Customer service-related work experience, knowledge of Health & Safety.

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