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Customer Service Advisor

Job LocationMiddlesbrough
EducationNot Mentioned
Salary9.16 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

TITLE: Customer Service AdvisorLOCATION: Middlesbrough Town Centre with the opportunity to work from homeSALARY: £9.16 per hourHOURS: Full Time, Temp to Perm.One of the most advanced and exciting Customer Contact Centres in the UK is expanding their team to provide their customers with a very high quality and personal level of service.If you are looking for a Customer Service role, have a proven track record within the customer services industry, enjoy working under pressure and in a fast-paced environment and would like to be a part of a successful team we would love to hear from you.Excellent communication skills, ability to multitask and exceptional customer service skills are essential for this role.Responsibilities:

  • Handling inbound calls and emails efficiently and within SLA
  • Provide excellent Customer Service
  • Working to achieve team and individual targets
  • Be positive, calm and resilient under pressure
Benefits:
  • 30 days Annual Leave (inc. Bank Holidays)
  • Fully Paid Training Program
  • Opportunity to work from home once training is complete
  • City Centre location with excellent public transport links
  • COVID-19 safe

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