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Job Location | Middlesbrough |
Education | Not Mentioned |
Salary | 19,179 - 22,067 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
The role will predominantly cover the Tees Valley, County Durham and North Yorkshire (with flexibility) area, but requires flexibility to cover the whole Branch Network.This is a full-time position of 35 hours per week, Monday to Friday, 9am-5pm (we also require you to work around 2 Saturdays per month 9:00am - 11:45am, or 9:00am - 3:00pm depending on branch which is paid as overtime).As this is a Roving role, we will provide you with a car allowance in addition to your salary. The Society will also cover your work-related expenses, mileage and fuel costs.Every day is different in the life of a Customer Adviser, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts tocashing up and closing at the end of the day! The list is endless however at the heart of everything we do is our customer.We support our customers every step of the way from saving for a deposit to owning their own home to that all important wedding or dream holiday purchase.This is a varied role but we will equip you with the skills to answer any questions thrown at you. Although it can be busy there is always an opportunity to have a friendly catch up with your colleagues over a cupper and biscuit!Our branch teams are the face of our Society. They are our connection to the community and a hugely positive part of the high streets, towns and cities in which we are located.The main purpose of our branches is the provision of reputable savings and mortgage accounts, this is underpinned by solid financial advice for those who live in and around our branch locations across the North of England, including Cumbria and the Scottishborders. Priority for us in the branch network is maintaining great relationships with both existing and potential customers through consistent customer engagement. We pride ourselves on being a dependable source, here to help our customers understand andaddress their ever-changing financial needsWe are always busy developing community spaces, supporting local groups and creating a long term legacy to benefit North East communities.As a Customer Adviser, youll be joining us in a really exciting time in our journey. As well as receiving a competitive annual salary our colleague benefits package also includes;
Keyskills :
Customer ServiceSalesSavings AccountsCash Handling Experience