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Caseworker

Ingeus
Job LocationMiddlesbrough
EducationNot Mentioned
Salary24,900 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CaseworkerSalary: £24,900 per annumBased in Stockton-On-Tees @HMP Holme HouseBeing an integral part of the intervention team, securing opportunities for participants, engaging them and the local community and encouraging Peer Mentor support.Key TasksThe Case Worker will be responsible for:

  • Establishing and maintaining a positive and ongoing supportive relationship with a caseload of participants made up largely of Veterans in custody
  • Addressing barriers to engagement and progression within a prison environment
  • Supporting individuals into accessing activities and opportunities through effective coaching and mentoring.
Accountabilities:
  • Effectively engage with participants and develop trust-based, positive relationships to provide an appropriate level of support.
  • Signpost individuals to relevant activities, partner agencies and peer mentors.
  • Apply a mix of assessment, holistic support, challenge and mentoring techniques to the relationship and support provided to the participant
  • Strike an effective balance between nurturing participants and positively challenging self-limiting beliefs and behaviours
  • Support participants in actively addressing barriers to engagement, setting clear goals, short and medium-term actions consistent with accessing and attend interventions at the earliest possibility
  • Ensure participants remain actively involved and engaged, reflecting each individual varied level of need, readiness to progress and their current status and circumstances
  • Regularly review progress and challenges with each participant
  • Support participant progression through a menu of available activities and support interventions in order to progress
  • Maintain flexible, regular, relevant and meaningful contact with each participant, using means ranging from face-to-face, telephone, email, text or other appropriate means
  • Develop and maintain effective working relationships with partners in order to provide effective holistic support, challenge and mentoring
  • Develop effective working relationships with colleagues and lead professionals within partner agencies
  • Perform active three-way case conferencing with partner agency and participants.
  • Provide written and verbal updates to partner agencies as required and participate in joint working e.g. case conferences where relevant
  • Communicate regularly and effectively with the partner agency to deliver a joined-up offer
  • Communicate with the partner agency and other relevant partners to explore and access existing support to address the identified support needs of individuals
  • Maintain an up to date record of individual action planning and support provided
  • Record and report on all required monitoring information as required by HMPPS CFO
  • Promote a strong brand and ensure that Ingeus become an integral part of the local communities and businesses
  • Develop and maintain strong internal and external relationships
  • Maintain a sound knowledge of contract requirement
Part of international human services provider, APM Group, Ingeus is all about people and our mission is to enable better lives. We specialise in creating and delivering employment, health, justice, and youth services. Every day our teams across the UKhelp people improve their employment, skills, and wellbeing. Were purpose-led, passionate and proud to work with our colleagues, customers and communities to drive social change.At Ingeus, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment.Were a Disability Confident Leader, a Mindful Employer, a menopause friendly employer , and were committed to the Armed Forces Covenant.Please note that this role may be closed early if we receive a high volume of applications.Please email us at if you have any queries relating to your application.

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