Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Business Support Advisor

MAXIMUS People Services
Job LocationMeridian Business Park
EducationNot Mentioned
Salary£18,500 - £21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

In just over a decade, since Maximus entered the UK, we’ve grown to become one of the largest government partners in the country. Last year, through our various customer-facing services, we touched the lives of more than 2 million people.We’re now on the cusp of an exciting new growth chapter and we’re looking for committed, passionate and creative individuals to be part of bringing it to life.The role of the BSC Advisor is to process referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the specified contracts within the Business Support Centre.Some of the expectations will involve:

  • To work flexibly and efficiently within the team to provide a central point of contact for the relevant contracts.
  • Make and receive phone calls, monitor and manage web chats and email inboxes and at times paper based communication via letter writing to encourage service user engagement with the service.
  • Accurately check, validate and process referral documentation to required standards within agreed timescales.
  • Provide accurate and clear advice and guidance on all general scheme queries including service users, probation staff and courts
  • Allocating and arranging initial appointments for service users and employment coaches
    • Skills and experience needed:
  • Customer Service experience and being passionate about excellent service standards.
  • Ability to communicate effectively and build rapport with customers with great listening and questioning ability.
  • Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment.
  • An open, enthusiastic and positive approach.
  • Logical problem solver with attention to detail.
  • The ability to build rapport with customers quickly.
  • Good questioning and listening skills.
    • Required skills
  • Advice
  • Advisor
  • Communication Skills
  • Queries

    • Keyskills :
    Advis Queries

    APPLY NOW

    Business Support Advisor Related Jobs

    © 2019 Naukrijobs All Rights Reserved