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| Job Location | Melton Mowbray |
| Education | Not Mentioned |
| Salary | 9 - 10 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Our client is seeking a collaborative and dedicated Reservations Co-Ordinator to provide luxurious experiences for guests at our award-winning hotel and spa. The Hotel is located in Melton Mowbray, and this full-time Reservations Co-Ordinator role comeswith an hourly rate of £8.64 (age 18-20) to £9.75 (age 21+).With your energetic personality, you will deliver the highest level of customer servicefrom your very first telephone conversation with a guest through securing their booking. In turn, you will earn yourself some commission for being at the forefrontof their fabulous experience. The Reservations Co-Ordinator works 39 hours per week, 5 days out of 7 between 8.30am - 7.00pm, including 1.5 weekends per month.As Reservations Co-Ordinator, you will primarily be responsible for ensuring all reservation inquiries, bookings, and cancellations are up to date, whilst ensuring all admin is complete after carrying out the final checks before guests arrive. You will buildrapport with long-standing Spa members, as well as take care of first-time visitors to the hall.No two bookings are the same, therefore your meticulous attention to detail and your ability to multitask is vital. We are looking for a confident communicator who is passionate about providing excellent customer service. Previous sales and customer serviceexperience would be preferred but not required.Our client offers a wide range of benefits, including great commission-based sales incentives, bonus schemes, and social team events. You will also receive:
Keyskills :
Customer Service