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| Job Location | Manvers |
| Education | Not Mentioned |
| Salary | £40,000 - £60,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
An amazing role for a Head of CX for a Fasttrack50 eCommerce company in Yorkshire is being worked exclusively by MRJ’s executive search team. This is a truly brilliant role where the core purpose is to improve customer experience via engagement with the Customer Services and Studio teams. As well as improving website usability to improve acquisition, retention and advocacy.This is an exciting opportunity for a highly ambitious and strategic professional to take on a critical role within the business. The scope of this role is limitless, and entrepreneurial spirit and hunger is as desired as it is fostered.ROLE - Head of Customer ExperienceLOCATION - South YorkshireSALARY - £45k to £60kKey Responsibilities- Customer experience and satisfaction reporting- Customer Services and Studio Strategy- Customer Services and Studio team management- Website UX StrategyInterestedWe are looking for a Head of CX who can successfully showcase their experience in being the voice of ambassador of CX. A true leader with an entrepreneurial way of working, long term strategic eye for the customer, where you will inspire and focus on driving the company values. Let’s chat asap. The position offers an attractive package (Base, Bonuses). Please send me your profile and we can discuss in more detail.This role is being advertised by MRJ Recruitment, a team of talented team of specialist recruiters that live and breathe the Digital age. We like to make life easy for our candidates and clients alike and live by our ethos every day: Unearthing Digital Talent | Building Inspiring Teams.We make your privacy a top priority and have recently updated our privacy policy - by applying for this vacancy you agree that your information will be added to our database where we can keep you updated on all the latest opportunities that are relevant to your experience & skills. For more information on how we protect your data and for a list of our current vacancies, please visit us today at www.mrjrecruitment.com Required skills
Keyskills :
Customer Experience Customer Service CX UX