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Job Location | Manvers |
Education | Not Mentioned |
Salary | 9.50 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Customer Service AdvisorLocation - Rotherhamyoull earn £9.50 per hour Hours of work - 5 days out of 7, between Mon to Sunday, 40 hours per week on shiftsMust Pass: DBS and Credit checksYou can expect to benefit from:* Voluntary health, dental and vision benefits* Company matched pension and life assurance* The option to buy extra leave* Employee assistance programmes* Season ticket loans* Discounted gym memberships* Cycle to work scheme* 15 weeks fully paid maternity, adoption and shared parental leave* Paid time to volunteer in your community* Discounts on leisure, travel, technology, fashion and food.Many of the offices also provide extra perks, such as free fruit deliveries, lunch clubs, onsite gyms, and yoga classes.As a Customer Service Representative, your day-to-day responsibilities will include:* Acting as the first point of contact for all queries via phone, e-mail, webchat and social media* Making outbound calls following up on enquiries about availability* Providing a world class customer service over the telephone* Dealing with queries and complaints* Working to team and individual targets* Logging all information accurately on the in-house systemWhat you will need:* Previous experience of delivering exceptional customer service* Ability to empathise with the customer* Ability to work under pressure in a fast-paced environment* Ideally phone-based customer service experience* Problem-solving skills and the ability to take ownership over each customer query* Excellent communication skills at all levels* A passion for customer service* Excellent team playerApply today!Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Keyskills :
B2BsalesB2Cinboundadmincustomer serviceagentoutboundcold call