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Trainee Customer Advisor

Job LocationMansfield
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

Have you just finished education Are you looking to join a business where you can develop a career If so, this role might be just what youre looking for..Our client is based in Mansfield and is easily accessible by public transport, due to growth, our client now looking to take on an additional advisor to join their branch/customer service team.No advising experience is required as on joining the business, you will be enrolled into an in depth 12 week training program, this training program will teach you the basics of the role and abit about the industry. On completion of training you will beworking within a supportive team who can offer support and guidance as and when needed.The responsibilities of the role will include:-

  • Assisting members of the public and customers who come into the branch
  • Advising on a range of products and services
  • Handling enquiries in a professional and prompt manner
  • Ensuring the branch has the correct marketing information displayed for customers
  • Taking phone calls and diarising appointments
  • Processing administration
To apply for this role you will need to have a passion for customer service and be comfortable in dealing with members of the public both face to face and over the phone. Experience isnt essential, but ANY customer service experience would be beneficial.The hours of work are Monday-Friday,9am-5pm with Saturday mornings on a rota basis. In return for the right candidate our client offers a competitive basic salary, pension, bonuses and genuine opportunity for personal development and progression.

Keyskills :
Customer ServiceTrainingTraineeships

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