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Technical Support Officer

Cherry Professional - Relationship Led Recruitment
Job LocationMansfield
EducationNot Mentioned
Salary£24,603 - £27,337 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Technical Support Officer | £24,603 - £27,337 | Temporary Full-time | Hybrid/flexible working | MansfieldAre you immediately available and ready for your next assignment This is an exciting opportunity to join a public sector organization in Mansfield on a full-time basis.Benefits include: Free Parking, Flexi-time & hybrid working, Value Awards, Civil Service Pension Scheme, Well-being membership, Eye Tests, Employee Assistance Programme, Generous holiday entitlement.You will be working in an inspiring, friendly, and supportive team, working together to make permitting processes more agile and responsive to the changing environment.Technical Support Officer | £24,603 - £27,337 | Temporary Full-time | MansfieldPlease keep in mind that this role is due to start soon, so you will need to be on short notice or available immediately.About the role:

  • Day to day management of the timely and accurate registration of statutory licenses, non-statutory agreements, and permit applications.
  • Administering and handling purchases for the team.
  • Manage incoming emails and filing of emails.
  • Liaise with customers, ensure they are kept informed and that their interests are advocated in team discussions and direction.
  • Data entry for incoming permit requests and closure of permits.
  • Coordination of the work undertaken with the second post holder to ensure the appropriate entry of data on to Inferis, Tracker, Coracle, Wisdom information systems.
Required skills:
  • Spatial visualisation – read and interpret maps and plans for application registration and fee assessment.
  • In Bye experience.
  • Working knowledge of information provisions and duties (FOI/EIR/GDPR).
  • Understanding of CA legacy and data for interpretation during enquiries, fee setting and allocation to PLMs.
  • Excellent report writing skills.
  • Excellent negotiation, interpersonal, and customer service skills.
  • Able to work to deadlines and prioritise work.
  • Able to coordinate and allocate work.
Other roles you may have applied for:Licensing Officer, Compliance Officer, Technical Advisor, Membership Officer, Customer Service Coordinator.Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

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