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EHC Casework Assistant

Reed
Job LocationMansfield
EducationNot Mentioned
Salary£12.24 per hour, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Reed are working in partnership with Nottinghamshire County Council and are seeking a Casework Assistant to join the team in Mansfield.This is a full-time, temporary ongoing role and offers hybrid working.In this role you will be responsible for providing a responsive, customer focussed, support service for children, young people and families with Special Educational Needs and Disability (SEND). You will be receiving all initial contacts and enquiries regardingthe statutory Education Health and Care (EHC) process on a locality basis and providing support to the Locality Caseworker Team.Key Responsibilities:

  • Acting as the first point of contact for all enquiries regarding the statutory EHC process.
  • Managing callers’ expectations of outcomes, the process and timescales.
  • Supporting the effective tracking and monitoring of children and young people through the EHC process, updating relevant data bases as required and producing management information as requested.
  • Supporting the Caseworking team to maintain regular contact with Children, Young People (CYP) and families throughout the statutory EHC process and throughout the lifetime of EHC Plans where these are agreed.
  • Undertaking administrative duties relating to Mediations and Tribunals, including preparation of bundles of documents.
  • Organising and booking appointments/meetings for Caseworkers as required.
The Ideal Candidate:
  • Will have strong communication and interpersonal skills to gain the cooperation of others and diffuse conflict.
  • Will have the ability to make decisions and solve problems including prioritising own work load.
  • Will have experience of providing information to the public or customers and of customer focused service delivery.
Benefits:All REED temporary workers receive a competitive benefits package including:
  • Online timesheets & pay management with weekly pay
  • Free Eye test vouchers
  • Holiday Pay
  • Sick Pay
  • Pension
  • Health Cash Plan
  • Retailer Discounts
If you are interested, please APPLY NOW.

APPLY NOW

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