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Workplace Services Assistant

Job LocationManchester
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of theircase.We are currently recruiting for a talented Workplace Services Assistant (WSA) to join our first-class Workplace and Facilities department, in Manchester. This is an exciting opportunity for someone who is passionate about the work they do, the service theyprovide and getting the best results for their clients.The role is to provide effective Workplace and Facilities Services across the UK estate. This is captures into 3 main areas of customer (front of house), soft services (e.g., cleaning, relocations) or hard services (buildings and maintenance). It is a multi-skilledrole and therefore the individual should be able to apply their skills and knowledge to multiple services with a client focus (internal or external). The role is an administrative function responding to requests or proactively completing audits to ensure wemeet our SLAs and KPIs, working with Workplace Services Leaders.Client service is at the heart of Slater and Gordon, and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by our Solicitors.At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, were building a culture where difference is valued. Our culture motivates our employees to give their fullselves to the job and invest in the companys future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.If you have got the talent, ambition and focus and are looking for a stimulating and rewarding career we would love to hear from you.Responsibilities to include:

  • Ensure invoicing and purchase orders are processed effectively.
  • Hard ServicesEnsure all H&S audits are completed as required.
  • Ensure maintenance checks and walk throughs of the building are completed daily and actions completed.
  • Ensure front of house operates effectively.
  • Manage staff amenities requirements and identify improvements to Workplace Experience.
  • Ensure cleaning audits are conducted as requested.
  • Support Document Services requirements as agreed by Workplace Service Team Leaders.
About You:
  • Institute of Workplace & Facilities Management Level 2
  • IOSH Working Safely, DSE Assessor, Fire Marshal, First Aider
  • Experience of operating software systems.
  • Experience of working across several disciplines/multi-skilled.
  • Experience of asset management and legislative maintenance.
  • Excel and Visio skills.
  • Ability to demonstrate strong verbal and written communication skills.
  • High level of personal resilience
  • Positive can do attitude with a customer service focus.
  • Proactive approach to performance improvement.
  • High level of motivation and initiative; self starter.
Company Values:Our values provide the framework for how we engage with our colleagues, customers, and stakeholders. These behaviours and values must be demonstrated in the role and across the business.
  • We do what we say we will
  • We own it, we sort it
  • We dont wait, we create
  • We respect and encourage each other
  • We make time to live
What we offer in return:We offer a flexible agile working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance.The opportunity to develop a rewarding and successful career with an award- winning law firm.
  • Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.

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