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UX Design Lead

McGregor Boyall
Job LocationManchester
EducationNot Mentioned
Salary70,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

My client is an insurance company who are seeking a UX Design Lead to join thier Marketing team in either Salford Quays, Manchester, Haywards Heath, West Sussex, or working remotely.The UX Design Lead be responsible for leading on and supporting user experience strategy and execution. They will lead on the production of assets for the new business, in-life and retention customer journeys/user experiences across all brands and productsas required and in line with strategy. The UX Lead will build out the creation of the UX function for the business and be the go-to subject matter expert for all UX requirements and a promoter of best practices.To be successful in this role, youll need to:

  • Have proven and substantial experience in a senior level UX role
  • Have experience working in Financial Services or similar regulated environment
  • Have the ability to manage large and complex workloads
Responsibilities:
  • Clearly define design problems to ensure teams are aligned to a common goal and able to work collaboratively to realise an effective outcome
  • Understand users needs, business objectives and constraints to kick start the ideation process in the right direction, bringing about clarity and focus to the design
  • Information Architecture (IA) expertise - able to define the structure, organise and label the content for a website, application or similar UX project in a sustainable and effective way that ensures users can find information and complete tasks with ease
  • Produce prototypes and interactive design assets of varying fidelity to capture design concepts and test on users, continuously refining until ready for business/brand to launch with customers
  • Lean UX expertise, able to lead collaborative process (such as a Design Sprint) with a large group of stakeholders to help team focus on "value" and kill features to define "MVP"
  • UX copywriting to a limited degree only to support basic concept mock-ups/prototypes or to add copy provided by others into designs
  • Conduct observational user research to understand user behaviours, needs and motivations and other feedback methodologies to improve the usability and guide design
Ideal candidate:
  • Proven track record of success in a senior UX role - ideally in an insurance company
  • Significant experience in insurance and financial services
  • Understanding of regulatory environment and requirements (e.g., FCA and ASA).
The ideal location is manchester but open to remote working with a visit to the office once a month!McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

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