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Job Location | Manchester |
Education | Not Mentioned |
Salary | £18,000 - £21,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Bridgewater Finance Group are one of the UK’s most well established financial solutions providers. Established 14 years ago, we provide ethical and customer focussed financial management plans. We are fully FCA licensed, and we are looking to add to our expanding team.Being the main point of contact for clients who are on a Debt Management Plan, you will help them through financial difficulty by providing the best advice, service & support in line with Treating Customers Fairly. You will provide senior support to Client Support Agents, along with detailed analysis of clients’ circumstances & identify the most appropriate debt solution.The Role:Role consists of telephone advice and fact finding to pre booked clients as well as preparation of advice documents and proposals.The Candidate:Good telephone manner and willingness to learn are keyAbility to communicate professionally and effectively with clients and colleagues essential.Must be driven to succeed and able to work within deadlines whilst maintaining accuracy and qualityExperience of IVA’s or similar Debt advice are essential, alternatively a graduate level candidate new to the industry may be considered.Full training and support given