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Third Party Claims Controller

GerrardWhite
Job LocationManchester
EducationNot Mentioned
Salary28,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Third-Party Claims Quality Controller(Office based 2 days a week) and work from home (3 days a week)Who are weWere one of the UKs largest managing general agents, supporting over 1,000 broker partners and more than 3 million policyholders with a wide variety of insurance products. As a Group, we have recently become one of the UKs largest motor insuranceproviders and have an impressive portfolio of businesses. There are very exciting growth and acquisition plans for us moving forward so watch this space! What will my duties be Due to the continued success and expansion of the Group, we are now looking to recruit a Third Party Quality Controller to join our dynamic and forward-thinking teams.Responsibilities

  • Undertake standard and hot topic Monthly audits within agreed parameters.
  • Maintain audit records and databases, following up on identified issues to ensure resolution/feedback is given.
  • Identify areas of leakage.
  • Assist the QC Team Leader and QC & MI Analytics Manager in completing a monthly audit report
  • Ensure feedback with recommendations is provided to the handler via the agreed feedback process
  • Deliver against agreed objectives, volumes, and timescales and meet agreed service and performance targets
  • Maintain knowledge in a specialist area, understanding how legislation developments affect claim handling, along with any changes in process/procedures and TP claims Best Practise.
  • Conversant with financial implications of claim reserving and settlements. Identify, record, and feedback any areas of issue, weakness, or inconsistency
  • Maintain knowledge in the specialist area to improve understanding of technical issues
  • Support through identification and feedback that claims are handled within set guidelines and procedures
  • Maintain existing MI and Audit Databases to report and analyse results of audits and reviews.
What were looking for:
  • Minimum of 3 years motor claims handling experience (including personal injury)
  • Full technical and product knowledge along with a financial understanding of claim reserving and settlements
  • Interpretation of Management Information to enable decision making
  • An understanding of the main principles of English and Scottish law as it applies to the technical claims environment
  • Fully conversant of the Road Traffic Act and the implications of being an RTA/Article 75 insurer
  • Conversant with current case law and awards
  • Report writing and ability to analyse outcomes and MI.
  • Intermediate knowledge in Word, Excel, Powerpoint, and other relevant packages
What are the salary and hours 35 hours per week, 9 am and 5 pm Monday to Friday. The role will have the flexibility of working between home and the office Salary: Circa £30,000 What benefits are there We offer 30 days holiday (inc Bank Holidays) with the ability to buy and sell more days. We have a 5% contributory pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefitsincluding retail discounts, memberships, discounted restaurants, cinema tickets, and much more.

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