Store Manager

Job Description

My client is a leading Company within the distribution industry. Having been active in the UK for over 20 years. They have a global network and they are looking to expand their team. Store manager required! Builders murchant acumen.Their Manchester Store is one of their newest stores in the network . An operationally well organised, sales and business focused Store Manager is needed to join their team to build on this great foundation.KEY RESPONSIBILITIES INCLUDE:BUDGETING: Ensuring the store achieves sales and profitability targets Reviews product costs and quality; modifies inventory control programs maximizing operations profitability Competitive analysis Budget recommendations for management Effectively employ all marketing and sales resources. These include, but are not limited to, staff telephone skill training programs, social media programs, prospect lists, existing customer information reports, hard copy marketing material, email templatesand any other approved programs or resources Provide input into the development and implementation of strategic initiatives to achieve/surpass budgeted sales and profit objectives CUSTOMER SERVICE: Build and maintain a customer service and sales focused culture within the store Confers with customers and industry representatives to evaluate, promote improved and expanded services in the store territory Provide consistent, superior customer service by ensuring that all customer needs are recognized and serviced, and that satisfaction is exceeded at all times HUMAN RESOURCES: Maximize individual and team potential of all store staff, by establishing clear performance expectations and standards; providing constructive feedback, coaching and training Evaluate the performance of all store staff and make recommendations to the franchisee Plan, prepare and approve work schedules, vacation requests and overtime Ensure compliance with company safety procedures, including training subordinate staff in safety procedures STORE OPERATIONS: Manage and contribute to all aspects of effective store operations including customer assistance, purchasing, quoting, tele-sales, product sourcing and material handling Manages the purchase of stock and services, distribution, warehousing, and sales records Maintain strong internal controls over cash and ensuring adherence to correct policy and procedure Ensure accurate and timely reporting as required Ensures inventory accuracy through regular cycle counts, effective product management in ERP system, daily analysis of negative stock -on-hand, and the effective implementation of inventory control policies and procedures including purchasing, receiving,scrap, and shorts. Work in conjunction with the franchisee to effectively recruit for approved positions at the store level. Ensure proper maintenance of company vehicles and equipment. Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent communication skills, including the ability to read, analyse, and interpret business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals Ability to multi task, establish priorities and manage conflict Strong maths skills with an ability to calculate figures and amounts such as discounts, interest, commissions, proportions percentages, area, circumference, and volume Ability to recognize problems, review data, establish facts, and draw valid conclusions Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with necessary variables Ability to plan work schedules and manage budgets Computer proficiency including MS Office (Outlook, Word & Excel) Fluent in written and spoken English Category B Drivers Licence Exceptional telephone skills and etiquette Exceptional communication and listening skills Metal and metal related product knowledge a definite asset Experience in B2B operations Trade counter and warehouse stock management experience required Superior Customer service skills Entrepreneurial spirit, treating business as if it was your own. Ability to work, every second Saturday from 8 am - 12 pm. What they offer: Competitive salary Generous incentive bonus with performing stores incentive averaging approx. £7000 per annum for this position within the network. Room for advancement Job Types: Full-time, Permanent Salary: £29,000 per year Please contact Kiana on or