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ServiceNow Consultant

Job LocationManchester
EducationNot Mentioned
Salary£60,000 - £70,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

ServiceNow Technical Consultant - £60,000 - £70,000 - RemoteI am currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Technical Consultant. The company themselves are currently growing and are looking to bring a new member into their team who has the capabilities to make a real impact towards the future of the company as well as the direction of which they go in.Responsibilities:

  • Leading the creation and delivery of solutions for customers while considering the requirements during the process design while adhering to ServiceNow best practice
  • Collaborating and contributing to the creation, deployments and maintenance of the technical best practice and standards
  • Ensure that work which is being delivered is completed in a consistent, high quality manner
  • Contribute towards the continual improvement of the ServiceNow Platform by enhancing the processes throughout the project
  • Management of clients after the initial project implementation
  • Experience:
  • Active listening skills, respecting others point of view and takes ownership of contributing the required input while demonstrating strong communication skills
  • Proven experience as a key technical resource leading the development and delivery of ITSM solutions
  • Experience implementing systems using the Agile/Scrum methodology
  • Knowledge of ITIL
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks)
  • Ownership, accountability, and attention to detail in all work efforts
  • Ability to make decisions which have significant impact on the departments credibility, operations, and services
  • Qualifications:
  • 4+ years working on the ServiceNow Platform
  • ITIL Certified
  • Experience working with CSM (Customer Service Management)
  • Required skills
  • ServiceNow
  • Keyskills :
    ServiceNow

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