Senior Strategy Manager

Job Description

The Senior Strategy Manager role is a pivotal newly created role to help deliver the new strategy.We are looking for an experienced, dynamic, and analytical Senior Strategy Manager who can play a key role in PHSOs future development.Client DetailsParliamentary and Health Service Ombudsman (PHSO) are an independent national service who make fair and final decisions on complaints that have not been resolved by the NHS and other government and public organisations. Their investigations can afford peoplea voice where they feel they may have not been treated fairly, through effective and thorough investigations PHSO are at the forefront of stamping out social injustice and change lives for the better. This autonomous institution operates under 4 fundamentalpillars, which are: Independence, Fairness, Excellence and Transparency, PHSO bind themselves to these values through every part of the establishment. With a "Live well, Work Well" office mentality you can look forward to a friendly, supportive and close knitplace to work, PHSO strive to inspire and guide you through your career with them, ensuring you are your healthiest and happiest self. Currently going through an exciting period of growth, PHSO are looking to create an even more diverse and charismatic workingenvironment and therefore welcome applications from candidates with a diverse background.DescriptionSenior Strategy ManagerManchester or LondonRole:

• Establishing and leading PHSOs strategy function, including setting-up effective strategy methodology and working practices.
• Identifying strategic opportunities and challenges, establishing their scope, and developing rapid, evidence-based analysis and recommendations to address them.
• Gathering and analysing a range of quantitative and qualitative evidence to make evidence-based recommendations for business change.
• Leading and overseeing the development of corporate strategy for PHSO.
• Leading and overseeing strategy projects, drawing on expertise from across PHSO and matrix managing colleagues as appropriate.
• Managing the strategy team day-to-day, including effective line management of the Strategy Adviser.
• Building and maintaining strong working relationships with PHSOs Senior Leadership Team and Ombudsman.
• Building and maintaining strong working relationships with external stakeholders to understand and influence the strategic context that PHSO is working in.
• Actively promote, support, encourage and challenge colleagues to adopt robust, evidence based decision-making and strategic analysis methodologies.
• Proactively identify opportunities for continuous improvement of the strategy function, the Policy, Strategy and Public Affairs team, and the wider organisation.
• Deputise for the Assistant Director of Policy, Strategy and Public Affairs as required.

ProfileSenior Strategy ManagerManchester or LondonEssential Criteria:

• Excellent knowledge and understanding of strategy development processes and methods.
• A good understanding of policy-making processes including UK Government and Parliament.
• Outstanding analytical and strategic thinking skills.
• Proven ability to carry out rapid research, analyse complex information, and translate it into actionable recommendations.
• Ability to identify problems, and develop proportionate, innovative, and pragmatic solutions.
• Ability to rapidly get up-to-speed with new subjects, including relevant policy and legislation.
• Highly proactive and skilled at working with a high level of autonomy, with minimal day-to-day oversight, exercising sound judgement.
• Proven ability to manage the conflicting demands of a varied workload to prioritise work effectively.
• Highly developed influencing and negotiating skills, including the ability to influence decisions made by senior colleagues.
• Excellent written and verbal communication skills, and the ability to present complex information concisely and clearly to colleagues at all levels of seniority.
• Excellent relationship management skills and professional credibility to quickly build positive working relationships.
• Outstanding organisational, planning, time management, and project management skills, able to deliver to tight deadlines.
• Highly developed team management and line management skills.
• Ability to use advanced-level IT skills, including Microsoft Excel, Word, Teams and PowerPoint.
• Commitment to diversity and inclusion.

Desirable criteria:

• Knowledge of qualitative and quantitative analysis methods.
• Strategic decision making at senior levels.
• Establishing a new function or team, and/or making improvements to an existing function or team.
• Educated to degree level or equivalent or have equivalent work-based experience.

Job OfferSenior Strategy ManagerManchester or LondonPublic Sector and Government

• Salary: £51,223
• Civil Service Pension scheme (minimum 26.6% employer contribution)
• 30-day holiday entitlement, plus 2.5 extra statutory holidays on top

• Flexitime: Core hours between 10.00-12.00 and 14.00-16.00
• Extra 2 days of Flexi-leave each month for additional hours that have been accrued
• Access to a wide variety of internal and external wellbeing support, 24/7 assistance programmes and health advice

PHSO is committed to Equality, Diversity and Inclusion (EDI), and welcomes applications from individuals from diverse backgrounds. They are also a Disability Confident organisation.Should you wish to access the Disability Confident Scheme (DCS) or require any reasonable adjustments through the process please contact the lead recruiter to discuss your needs before the advert closes.To apply, please submit an up-to-date CV detailing your experience that best fits the essential criteria outlined above.PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.