Senior Operations Engineer- Security cleared

Job Description

ROLE : Senior Operations EngineerContract: 6 monthsLocation- Manchester - Full-time office role/ some flexibilityRole description:The Networks and Infrastructure team within Enterprise Services worked with the NICP Programme during 21/22 to scope a number of initiatives to improve the efficiency and effectiveness of the team. One of these initiatives, now in the Discovery Phase is ourN&I NOC (Network Operations Centre).A permanent recruitment campaign for Senior Network Engineers is about to be launched on Metis, however, due to issues with timescales for on-boarding of permanent staff, we have a requirement to hire contingent labor in advance of the arrival to enable usto commence this critical delivery for 22/23.Deliverables:* Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN networks* Establishing and maintaining digital communication software, including email, user logins, and passwords; this includes setting up new employees with company email accounts and providing them with access to the network, as well as troubleshooting for existingemployees.* Training new staff to operate within the companys IT systems and ensuring that new staff are aware of company communication policies* Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats* Performing Network (WAN, LAN, WLAN, and Firewall) configuration, deployment, troubleshooting, and administration as required.* Providing technical support and assistance to employees.* Performing analysis and collecting data to establish improvements* Working with third-party providers to keep the networks running efficiently* Creating and performing authorized changes to environments, attending CABs where necessary* Ensuring technical documentation is updated to professional standards* Assisting with acceptance into service into operational support for all new implementations and enhancements/upgrades* Liaison with third-party vendors and escalation when necessary* Contributing to delivering team performance* Coaching and mentoring more junior Network EngineersSpecialist Skills & Knowledge:* Senior Network Engineers are required to have over five years of experience working within a Network Engineer role or IT support role.* Experience in working within a Service Desk Environment* Knowledge of ITIL-aligned service management tools* 2nd Line technical support skills, with experience in liaising with and working with 3rd line technical support* Experience in enterprise-grade networking environments* Experience in Software Defined Network technologies, especially SD-WAN, preferably Cisco/ Viptela* Experience in working with large-scale switching, routing, firewall, and other network technologies* Demonstrating excellent analytical and troubleshooting skills.* Ability to troubleshoot complex, technical, multi-site, and multi-disciplinary problems and incidents* Ability to work under pressure and to tight deadlines* Strong background with core network, computer, and storage technologies in large-scale deployments* Building effective partnerships with diverse teams across multiple locations and technologies* Understanding how trends and practices outside your team will impact your work, how your current work fits in the broader context and strategy and looking for underlying opportunities

Keyskills :
LANdeploymentPerforming Network (WANWLAN and Firewall) configurationtroubleshooting and administration as required.