Senior Data Analyst

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelors Degree Travel Percentage : 1 - 5% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun. About the team: We are the Data Analytics and Insights team for Global Revenue Operations. Our vision is to be the centre of excellence for Analytics, Insights, Functional Reporting and Internal Controls. Supporting the Organisation to drive best in class customer experienceand revenue protection initiatives. We use Innovation and complex data techniques creating visual and insightful analytics, to be able to deliver on our vision. All whilst retaining and attracting a high performing and multi-talented team. We are pivotal tothe success of the Global Revenue Operations team. What you will be doing This role is to lead and manage analytics processes and projects across the Collections and Billing Analytics Function. The role is critical to ensure the Analytics function operates to the highest possible standards and that we continuously strive for improvementthrough innovation and other corporate driven growth initiatives. Accountable for developing processes and technical standards to monitor the performance of end to end Collections and billing platforms. Set the service levels required to monitor performance and improve the quality of service across the Revenue lifecycle.Define the reporting requirements to support the international Global Revenue template footprint. The successful candidate will design reporting controls and monitoring tools using data driven analytics and insights, into user friendly outputs. Support the Director of Analytics in technical solution design and approval across functional areas. Collaborate with key stakeholders including business & technical leaders to ensure customer focussed service delivery. Support the Director to develop and deliver the operating plan for Analytics and Insights in line with the overall strategy for Global Revenue Operations. Define Collaboration with key stakeholders including business & technical leaders to ensure customer focussedservice delivery. Work closely with a team of skilled analysts and collaborate on intake requests to ensure they are thoroughly evaluated and priorities are set to achieve optimal performance across the team and ultimate delivery for our stakeholders. What you bring: The successful candidate will have an ability to independently manage their workflow under general direction from senior managers. They must be able to perform complex analytics using a variety of tools such as, but not limited to, SQL, Python, Tableau. Theymust have a basic understanding of how database structures are formed and operate. The successful candidate will have a strong business acumen with a proven background within a financial environment, updating senior leaders using influential communication techniques. What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass