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Senior Customer Analyst

Harnham
Job LocationManchester
EducationNot Mentioned
Salary30,000 - 40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SENIOR CUSTOMER ANALYST £30,000 - 40,000MANCHESTER Are you customer focussed Do you want to work in a brand that puts the customer and data at the heart of all decisions Read on to learn more about this customer focussed role!THE COMPANYA rapidly growing education brand focussed on providing customers with feasible part time education and full time career options. The role allows you to be completely customer driven and visibility of the clear influence your analytics has on the customersand organisation!THE ROLEAs the Senior Customer Analyst your focus will be to understand the customers in more detail through analytics, specifically you will have to:

  • Drive collaboration across marketing and data focussing your attention on who the customers are and how you can be more personalised when communicating with them
  • Identify areas where the company could learn from metrics such as segmentation, churn and retention
  • Use SQL to query data and work with large data sets to extract insights and work with senior stakeholders to use this information to better wider business strategy
  • Provide insights into the customer, who they are and how best to engage with them!
YOUR SKILLSThe successful candidate will have the following skills and experience:
  • Strong SQL to query and code large data sets, being analytically minded and a passion for data led decisions
  • Experience analysing customer data
  • Great communicator and able to convey complicated technical terms in digestible language
THE BENEFITS£30,000 - 40,000 annual salary, flexible working and competitive benefits.HOW TO APPLYPlease register your interest by sending your CV to Gerard Matthews via the apply link on this page.Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Analytics

Keyskills :
CRMPythonSegmentationGoogle AnalyticsSASCustomerCoremetricsData AnalystMarketing AnalystData ModellingClusteringPropensity ModellingData AnalyticsAdobe AnalyticsInsight AnalystCRM AnalyticsGrowth Analyst

APPLY NOW

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